Terms and Conditions

This website (the Site) is owned and operated by Crave Conscious Foods Ltd. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Steph Jackson directly. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Digital Products/Courses

We strive to create educational materials that would be of interest and a sharing of knowledge/personal experience. This is not to be taken as medical advice. Please always consult your physician before beginning any new diet or lifestyle practice. E-books are sold as electronic documents. Hard copies are not available at this time unless specified on the product page. Refunds will not be given for ebooks at this time.

Our Limited License to You:

You are purchasing one single copy of the online product. Duplicating, sharing, or uploading product files to sharing sites is considered stealing, those who do this will be prosecuted to the full extent of the law.

All digital Steph Jackson products are protected by copyright, trademark, and other intellectual property laws. The Product is provided solely for your personal, noncommercial use. You may not use the Product or the materials available on the Product in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Product. You may, however, from time to time, download and/or print one copy of individual pages of the site for your personal, noncommercial use, provided that you keep intact all copyright and other proprietary notices.

Refund Policy: Our commitment with everything that we do is to help you improve your health.  These programs are for individuals who are serious about improving their health. These programs are downloadable and/or viewable through streaming. There are no refunds, no exceptions. Please read the product descriptions carefully and ensure you are aware of what you are getting. Note that it is your responsibility to ensure your computer is up for the job.

Technology Issues: You are responsible for ensuring you have all of the necessary technology to run these online programs. Refunds will not be offered based on your technical issues. Please ensure you can clearly view our preview videos and download the sample documents in advance of purchase if you have any concerns about your computer’s capacity to handle this type of program. We will not be liable for any technical issues beyond the steady serving of our own website.

Bonus Packages:  If you opted to register for one of the package options, it is your responsibility to use the bonus by the deadline date. All credits to stephjackson.com must be used on or before expiry date. No extensions will be offered and the credit must be used in its entirety in a single purchase. There is no cash value or cash refund value of any credit notes. If you chose a package that includes a private consultation, it is your responsibility to book it before the deadline date. Download links for e-products (books, guides and mp3 lectures) are valid and functioning for one (1) download per link. It is the sole responsibility of customer/purchaser to know where downloaded files end up on their own computer systems and to back-up any downloadable products. Steph Jackson is not responsible for lost documents, crashed computers etc. and will not send any additional download links for lost/misplaced files. Once your download link is sent to you, it is your responsibility to download all documents in a timely manner.

ONLINE DELIVERY

Delivery of e-books or documents to accompany class registration should be received within 24 hours, usually within minutes of placing order. This is an automated process and should function efficiently 24 hours a day. If you do not see an email with a confirmation and link to download your product, please do the following:

  • Confirm that payment went through
  • Confirm that you entered the correct email address
  • Confirm that the document did not go to any other folders, such as junk/trash

All orders will have a receipt number. If you are not sure whether a purchase went through, email support@stephjackson.com and someone will look into the matter and get back to you within two business days.

Live Classes

Registration and payment for classes/workshops/events is non-refundable. Due to the limited class size, we cannot offer you a refund should you have to cancel. The class however is completely transferable. Should you be unable to attend, you are welcome to send someone in your place. Unfortunately, should you be unable to find a replacement, we can not generally offer a make-up class or transfer your registration to another workshop.

Due to limited class sizes, we are unable to reserve spots in any classes or retreats without payment. Should you choose to pay by cheque, should that class fill before your cheque is received, we will send it back, or you can choose for us to hold payment towards an upcoming class.

Extreme, unusual and extenuating circumstances for failure to attend live classes will be evaluated by Steph Jackson on a case by case basis.

Retreats

By submitting my retreat deposit and/or registration form I agree to the following:  

I agree that Steph Jackson, Crave Conscious Ltd., group leaders and other service providers associated with this package shall not be held responsible for any injury, damages, loss or delay. I agree to assume all risks associated with the trip and agree that no liability will attach to Steph Jackson, Crave Conscious Foods Ltd., group leaders and other service providers for any personal injury, illness, delay, loss or damage to property or health.

Neither Steph Jackson or Crave Conscious Foods Ltd. shall be held liable or responsible for any expenses including but not limited to lodging, meals and transportation incurred by delays or other undesirable issues outside of our control. Package prices, unless otherwise indicated, include accommodations, meals as outlined at a set time and location, as well as excursions and activities set on the itinerary. Crave Conscious Ltd. reserves the right to change the program schedule if necessary. If you choose to make other meal arrangements or not participate in any part of the group itinerary, no part of the package price is refundable due to non-participation. Alcoholic beverages are not included. We are more than happy to arrange additional activities and excursions for you “a la carte” and you will be responsible for the cost of additional activities.

A non-refundable 30% deposit will reserve your space. The balance is due on or before 45 days prior to departure date. If payment is not made in full by this date, you will be charged a 2% late fee for every business day that payment is delayed. Your spot may be released on a first come basis to individuals on the waiting list. Reservation is effective upon receipt of the deposit and follow-up registration form.

If you are unable to attend the retreat due to any reason, you may send someone in your place or contact us for information on wait-listed individuals. If only the deposit has been paid, the new participant should pay you the deposit and you should notify us of the name change. The new participant should pay the remaining balance, due 90 days prior to departure. If full payment has been made, simply have the new participant pay you the full amount and notify us of the name change. Note: Only one name change per reservation. Name changes may occur up to 5 days prior to departure.

Because our prepayments are not refundable, we highly recommend that you protect your investment with travel insurance for your trip.

All participants must fill out a registration form in order to participate. Submission of the registration form along with receipt of payment constitutes acceptance of these terms and the Steph Jackson cancellation policy.

Note: If you have any questions about our terms and conditions, please email info@stephjackson.com prior to placing your order. We reserve the right to alter, within reason, any terms and conditions without notice. For product-specific terms and conditions, please refer to the product page.

stephjackson.com Terms of Service

INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, photos and videos) to us via the Site and/or by email, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge that Steph Jackson has the right but not the obligation to use and display any postings or contributions of any kind and that Steph Jackson may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

LIMITATIONS ON LINKING AND FRAMING

You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

DISCLAIMERS

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not Steph Jackson. Neither Steph Jackson nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, Steph Jackson neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized Steph Jackson or Crave Conscious Ltd. representative while acting in his/her official capacity.

The information, products and services offered on or through the site and by Steph Jackson and any third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this site, including bulletin boards, or the servers that make it available, are free of viruses or other harmful components.

We do not warrant or make any representations regarding the use or the results of the use of the site or materials on this site or on third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise.

You agree at all times to defend, indemnify and hold harmless Steph Jackson its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.

INTERACTIVE FEATURES

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, online forms and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

  • Restrict or inhibit any other user from using and enjoying the Site.
  • Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.
  • Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
  • Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
  • Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
  • Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
  • Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.
  • Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
  • Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

Crave Conscious Foods Ltd. may host message boards, chats and other public forums on its Sites. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. Steph Jackson or designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by Steph Jackson’s staff, Steph Jackson’s outside contributors, or by users not connected with Steph Jackson, some of whom may employ anonymous user names. Steph Jackson expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Crave Conscious Foods Ltd. or any of its subsidiaries or affiliates.

Steph Jackson has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

REGISTRATION

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, postal code and country. In addition, if you elect to sign-up for a particular feature of the Site, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

PASSWORDS

To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

LIMITATION OF LIABILITY

Under no circumstances, including, but not limited to, negligence, shall we, our subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site, including its materials, products, or services, or third-party materials, products, or services made available through the site, even if we are advised beforehand of the possibility of such damages. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with the site, any materials, products, or services on the site, or with any of the site’s terms and conditions, your sole and exclusive remedy is to discontinue using the site and the products, services and/or materials.

This site is continually under development and Steph Jackson makes no warranty of any kind, implied or express, as to its accuracy, completeness or appropriateness for any purpose.

PARTICIPANT acknowledges and agrees that no representation has been made by Steph Jackson, Crave Conscious Foods Ltd. OR ITS AFFILIATES and relied upon as to the future income, expenses, sales volume or potential profitability that may be derived from the participation in any PROGRAM.

TERMINATION

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

REFUND POLICY

Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event or course will specify its own refund policy.

Note: If you have any questions about our terms and conditions, please email info@stephjackson.com prior to placing your order. We reserve the right to alter, within reason, any terms and conditions without notice.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.stephjackson.com
9891 Spalding Rd.
Pender Island
British Columbia
Canada
V0N 2M3
steph@stephjackson.com
604-353-3965

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